The information contained in this website is intended but not guaranteed to be complete, correct and up to date. This information is made available, without any representation or warranty, either express or implied. PRIMED MEDCENTRE accepts no responsibility for the suitability or accuracy of the information and any errors or omissions that may occur. It is not intended to diagnose or treat patients but mere for information purposes. Diagnoses and treatments will only be considered after a medical consultation, lab results if applicable and medical examination from approved medical practitioners appointed by Primed Medcentre.

The information and content on this website are subject to change without notice.

PRIMED MEDCENTRE may, in its sole discretion, at any time, suspend or terminate the operation of this website or any products or services provided on this website, without prior notice.

Cover afforded in terms of information contained in this website is subject to the terms and conditions found in the policy of insurance.

Copyright in respect of all works found on the website and which have been created and developed by PRIMED MEDCENTRE or on instruction for PRIMED MEDCENTRE, shall vest in it.

Any trademarks registered by PRIMED MEDCENTRE, belong to it. These trademarks may not be copied, transmitted, or used by anyone else unless expressly permitted by PRIMED MEDCENTRE.

Any reference to or use of a product, service, or process of a third party does not imply recommendation, approval or affiliation to the product, service, or process by PRIMED MEDCENTRE.

PRIMED MEDCENTRE, its directors, officers, and employees, shall accept no liability whatsoever for any loss, whether direct, indirect, or consequential arising from information made available on these pages and for any actions or transactions resulting there from use of the website and any actions arising there from shall be governed in all respects by the law of the Republic of South Africa. By using this website, the user consents to the jurisdiction of the courts of South Africa in respect of all disputes.

Without limiting the generality of the aforesaid, the information provided on this website is intended to provide you, the user, with objective information about PRIMED MEDCENTRE’s products and services and is not intended to constitute a recommendation, guidance or proposal in regard to the suitability of any product in respect of any need you may have.

While every effort has been made to ensure the accuracy of information contained on this website, PRIMED MEDCENTRE and its directors, officers and employees provide no representation or warranty, express or implied, regarding the accuracy, completeness or correctness of information contained in this website.

If you would like any more information about our website and the contents of this policy, please contact



PRIMED MEDCENTRE values its stakeholders, and as such, is committed to respecting and maintaining personal information confidential and to keep such information secure. PRIMED MEDCENTRE will use all personal information to enhance its clients’ experiences, the service that PRIMED MEDCENTRE provides and to communicate with its clients unless expressly directed by its clients not to do so. PRIMED MEDCENTRE will therefore treat all personal information as private and confidential and undertake to deal with all information in a responsible and lawful manner.

PRIMED MEDCENTRE will take all reasonable steps to prevent unauthorised access to personal information in its possession and to which it has access. Kindly note that will PRIMED MEDCENTRE only request personal information required for the purposes of assessing and providing its clients with the products and services required. This information is essential to conclude agreements and comply with its legal and regulatory obligations. PRIMED MEDCENTRE will further only process personal information for purposes consistent with the normal course of its business to uphold its legitimate interests. PRIMED MEDCENTRE is required by law, to process and maintain all personal information in accordance with prescribed standards or generally accepted information management practices (including prescribed retention periods) to ensure that your information is complete, accurate, up to date and secure.


In general, anyone may visit PRIMED MEDCENTRE’s website without revealing any personal information. There are times, however, when PRIMED MEDCENTRE or its partners may request personal information. If requested, you may choose to give us your personal information, for example your name and address or email addresses. This information may be needed, for example, to correspond with you, to process a request, or to provide you with a quote or with information.

PRIMED MEDCENTRE will advise you how it will use personal information before it collects the personal information from you. If you inform PRIMED MEDCENTRE that you do not want it to use your personal information as a basis for further contact with you or for any other purpose, it will not do so.


PRIMED MEDCENTRE intends to protect the quality and integrity of personal information. To prevent unauthorised access, maintain data integrity and ensure the appropriate use of information, PRIMED MEDCENTRE has established appropriate physical and technological protocols to safeguard the personal information provided to it. PRIMED MEDCENTRE will update and enhance these measures on an ongoing basis, to ensure they remain appropriate and relevant.

However, PRIMED MEDCENTRE cannot guarantee the security of any information transmitted to it online and parties do so at their own risk.

PRIMED MEDCENTRE will make commercially reasonable efforts to respond to requests to correct inaccuracies in your personal information in a timely manner. To assist PRIMED MEDCENTRE in correcting inaccuracies in personal information, stakeholders are requested to kindly return messages containing the inaccuracies to PRIMED MEDCENTRE with details of the correction requested.

PRIMED MEDCENTRE has deployed appropriate technology and implemented security measures to protect against the loss, misuse or alterations of the information under its control, by unauthorised third parties. PRIMED MEDCENTRE is committed to providing and developing secure online services.

As such, all interactions with PRIMED MEDCENTRE transactional site, are protected through encryption that complies with international standards. PRIMED MEDCENTRE has implemented data encryption to protect your data and secure your transactions.  Encryption is used to protect the transmission of your personal information when transacting with PRIMED MEDCENTRE.

PRIMED MEDCENTRE’s internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorised personnel only. The PRIMED MEDCENTRE user database is backed up on a regular basis, and its services do not allow anonymous or otherwise unauthenticated access at any time.

PRIMED MEDCENTRE regularly tests the effectiveness of the security of its systems and responds to any threats that may be detected.

Of course, no data transmission over the internet can be guaranteed 100% secure, and PRIMED MEDCENTRE does not warrant that your information will be secure.


To monitor and improve the website, PRIMED MEDCENTRE may use technology to gather information about your use of the website including details of operating system, browser version, domain name, and IP address (the IP address is a string of numbers that tells us which server you are using but does not identify you).

The process of gathering the information as described immediately above uses a technology known as “cookies”.  Cookies are small pieces of data that allow the PRIMED MEDCENTRE web server to recognise users on the website. Cookies are issued by a specific web server, stored in the users web browser and can only be read by the issuing server.

Apart from merely establishing basic connectivity and communications, PRIMED MEDCENTRE may use this data in aggregate form to develop customized services that may be tailored to individual interests and needs. PRIMED MEDCENTRE will use cookies to save email and username so website users, don’t have to re-enter it each time they visit the site. PRIMED MEDCENTRE may also use cookies to customise website users’ preference settings for future return visits. This is also to facilitate speedy service to clients, and enhances experience on the website. At no point in time will any of the personal information be stored in a cookie.

Should a website user choose to do so, it is possible (depending on the browser being used), to be prompted before accepting any cookies, or to prevent the browser from accepting any cookies at all. This may however cause certain features of the website not to be accessible. If a user does not wish us to collect the information the browser should allow the disablement of cookies.


PRIMED MEDCENTRE will not sell, rent, or trade any personal information to any third party. PRIMED MEDCENTRE will disclose information when lawfully required to do so to comply with any relevant legislation, or any legal process; and by any regulatory authority, and the Regulators it may appoint for the various sectors.

Sometimes PRIMED MEDCENTRE may share aggregated information (for example, demographic data) with its stakeholders and business partners, but it will not disclose personal information to third parties save with personal consent or as provided in this privacy statement. PRIMED MEDCENTRE will never sell email addresses to third parties for purposes of email spamming. If a stakeholder has agreed to this, PRIMED MEDCENTRE may use personal information to send information on new services or products that may be of interest to the stakeholder, and from time to time will mail, email or SMS information about PRIMED MEDCENTRE , its products and services, or to its partners and their products or services. If at any time you do not wish to continue receiving this information, you may contact PRIMED MEDCENTRE and we will remove you from the mailing list.

PRIMED MEDCENTRE may be required to disclose person information for matters of public interest (e.g. to assist in the prevention of crimes). Before complying with these requests, it will take every precaution to ensure the authorities involved have legitimate grounds to make such a request.

PRIMED MEDCENTRE may process and disclose personal information, for statistical purposes, that does not relate to any person specifically (i.e. de-identified information) as it deems appropriate.


PRIMED MEDCENTRE may collect anonymous information from visitors to its websites to help it provide better customer service. For example, it keeps track of the domains from which people visit its website and also measures visitor activity on its website. In doing so PRIMED MEDCENTRE ensures the information cannot be used to identify users. This information is sometimes known as “clickstream data”. PRIMED MEDCENTRE or its analytic vendors may use this data to analyse trends and statistics and to help it provide better customer service. If you do not wish your personal information to be used in this way, users are kindly requested to notify PRIMED MEDCENTRE.


On occasion, a personalised URL (link) is displayed on the PRIMED MEDCENTRE website that directs a visitor to a personalised web page. The personal URL is readily identifiable and may result in the disclosure of personal information. By clicking on that link and accessing a personal web page the user agrees to allow PRIMED MEDCENTRE to collect information about the session visits. PRIMED MEDCENTRE may use this information to help it provide the user with information that matches the user’s interests. If you do not wish your personal information to be used in this way, kindly notify PRIMED MEDCENTRE.


If any, of PRIMED MEDCENTRE’s websites are directed towards children, PRIMED MEDCENTRE is committed to comply with all applicable laws aimed at the protection of children and in particular the protection of their personal information.


Subject to the provisions of the Regulation of Interception of Communications (RIC) Act 70 of 2002, the user of the website hereby agrees to PRIMED MEDCENTRE ‘s right to intercept, block, filter, read, delete, disclose and use all communications sent or posted by the user to the website, its staff and employees. You agree and acknowledge that the consent provided by you, herein, satisfies the “writing” requirement as detailed in the ECT Act and the RIC Act.


This privacy statement was last updated in July 2021. PRIMED MEDCENTRE reserves the right to amend or modify its Privacy and Security Policy at its sole discretion, at any time, without any prior notice to the user, in response to meeting legislative requirements and dynamic business needs. All amendments to the policy will be posted on the website.